FAQs

How long will my delivery take to ship?
Please allow 5-7 business days for your delivery to arrive.
 
What is the SUM IT UP feature?
When you SUM IT UP, the team at Sum Style Co will personally style additional garments from you. You receive the garments with your shipment at no cost, and only pay for what you keep. Return shipping is free. Read more about it on our blog.
 
How do I return items?
If you use the Sum It Up feature, your return shipping is prepaid for the items you do not keep.
For purchased items you can email returns@sumstyleco.com and we will email you a return label to use for shipping.
 
How can I check my order status?
Log into your account and click the tracking number that is located next to your order number. You can also email us at info@sumstyleco.com or call our studio at 206 420 1500.
 
Do you offer gift cards?
Yes we do! Click this link for joy and love!
 
How do I register?
Click the sign up button and fill out the necessary information to get started on your Sum Style experience!
 
How do I change the address on my account?
Log into your account and change the address in your account settings. - allow 2-3 business days for changes to be finalized.
 
What kind of payments are accepted?
We accept a large range of payment types - all listed on the bottom of the page.
 
How do I reach customer service?
All of of contact information is found on the contact us page!
info@sumstyle.com
Studio: 206 420 1500
 
I think my package was lost or stolen, what do I do now?
We sure hope this won't ever happen! Although Shop Sum Style is not responsible for stolen deliveries, email us at returns@sumstyleco.com and we will provide assistance.